Who we are

Making computers understandable for everyone

We build quizzes and articles for people who use computers every day but never felt entirely confident doing it.

Our story

Written for people, not tech experts

Laptop Home Services started with a simple observation: most technology content is written by tech experts, for tech experts. It assumes you already know what a "driver" is or why you should "flush your DNS cache" — and if you don't, you're lost.

We created this platform specifically for people who just want their laptop to work and want to understand why things go wrong. No jargon. No condescension. Just clear, honest guidance that respects your intelligence while meeting you exactly where you are.

Our quizzes are designed to be honest mirrors — they show you accurately what you know and what you don't, and our premium reports give you a genuine personalised action plan, not generic advice you could find anywhere.

We are based in Manzanares, Spain, and our team reaches thousands of readers every month from across Europe and beyond.

Team working together
What we believe

Our four commitments

01

Plain language

We never use jargon when a simpler word will do. If you cannot explain it plainly, you do not understand it well enough.

02

Genuine usefulness

Every article and quiz result must give the reader something they can actually act on — not just interesting information.

03

Respect for beginners

Not knowing something technical does not make you less intelligent. We treat every reader with full respect.

04

Honest pricing

We are clear about what is free and what costs money. No bait-and-switch, no hidden fees, no auto-subscriptions.

The team

Three people, one shared goal

Helping everyday users feel confident with their computers.

Claire Whitmore
Claire Whitmore
Founder & Head of Content

A former adult education teacher with 12 years of experience making complex subjects accessible. Claire leads all editorial decisions and writes our most-read articles. She built Laptop Home Services after watching her mother struggle with basic computer tasks despite being a highly capable person.

Thomas Bayer
Thomas Bayer
Technical Director

Thomas has 15 years of experience in IT support and cybersecurity across Germany and Spain. He reviews all our technical content for accuracy and designs the quiz logic. His personal rule: if his grandmother could not follow the instructions, they go back for revision.

Irina Moralez
Irina Moralez
User Experience & Support Lead

Irina manages all customer support and oversees how our content is experienced on every device. She conducts monthly testing with real beginners to make sure our content truly lands, and ensures every reader who contacts us gets a genuine, helpful response.

8
Quizzes available
12K+
Monthly readers
4.8
Average rating
€3–9
Premium content pricing